Privacy Policy

Updated on June 24th, 2023

Schoolflo(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Schoolflo.

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This Privacy Policy applies to our website, and its associated subdomains (collectively,our “Service”) alongside our application, Schoolflo. This policy covers our treatment of information that relates to or reasonably be associated with an individual (“Personal Information”) that we gather when you are accessing or using our services. This policy is not applicable to the practices of companies that we do not own or control, or to individuals that we do not employ or manage, nor does it apply to Personal Information relating to our merchants’customers that we process while providing our services. Such information is processed pursuant to our agreement with our customers.

Our website and other services are not intended for use by individuals under the age of 16 years, and we do not knowingly allow such individuals to register for our services.If you are a parent or a legal guardian of someone under 16 and you believe we might have any information about your child, please contact us at privacy@schoolflo.com.

As explained below in detail, we gather various types of Personal Information from our users. We may use such information to personalize and improve our services,to contact users, to fulfill your requests for certain products and services, to analyze how users utilize the Services, and as otherwise set forth in this Privacy Policy. We may share some of the collected information as described below. But we do not sell or rent your information.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

What Information Do We Collect?

Depending on who you are and how we are engaging with you, we collect Personal Information, including but not limited to the following:

Personal Identifiers such as name, title, company name, email address, contact number, and mailing address.
General information such as title, position, company, industry, and area of work.
Online information such as IP address, device identifiers, browser details, operating system, and date/time to identify an individual or device.
Other information such as browsing history, search history, and interaction with other social media websites.
Payment-related information such as cardholder name, billing address, card number, and bank account number.
You can choose not to provide us with certain information, but then you may not be able to register with us or take advantage of some of the features. We may anonymize your personal information so that you cannot be individually identified and provide that information to our partners.
We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one of the following ways

To personalize your experience: This includes showing your preferred layouts, dashboards, color themes, and sending relevant email or text notifications in connection with the use of our services or in connection with the marketing of services from us and our partners.
To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you. We may use your search history and usage patterns from you to improve our website and other services.
To improve customer service: We may use information such as demographic details to understand customer behavior to help our customer service unction to handle requests in a satisfactory manner.
To process transactions: We use the payment information such as card or bank details captured from you to handle payment-related transactions such as charging for the services.
To administer a contest, survey, or other site feature: We may use contact information such as email address, mailing address, and phone number to see more feedback on our products and services in the form of surveys.
Marketing and promotional messages: We may use your contact information to send promotional and marketing messages about our partners’ products and services

When does Schoolflo use customer information from third parties?

We may receive some information from third parties when you contact us to validate the information. For example, when you submit your email address to us to show interest in becoming a Schoolflo customer, we may validate or augment that information with publicly available information on social media sites such as LinkedIn or Twitter. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger,asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website,database storage and management, e-mail management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other techno graphics such as connection speed,whether you have visited the website in a shared location, and type of the device used to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing,research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to the government or law enforcement officials or private parties as we, in our sole discretion,believe necessary or appropriate in order to respond to claims, legal processes(including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal,unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this policy.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Schoolflo to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf.When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

How Do We Protect Your Information?

Our Services may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site’s privacy policy.

Do we transfer any information across borders?

We may process your personal information in the countries where Schoolflo is located including Africa, India, and any other country where our vendors, service providers, and partners are located, which may or may not subject to adequacy decision for the purpose of General Data Protection Regulation (GDPR). However,when we transfer your information across borders for the purpose of providing service, we make sure we take reasonable security measures to safeguard your information. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

How can you control or update your information?

Customers have the right to request the restriction of specific uses and disclosures of personally identifiable information as follows. You can contact us in order to(1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update,correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for always maintaining the secrecy of your unique password and account information.

You should be aware that it is not technologically possible to remove every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

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If you are an end-user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer

What happens in case of a Merger/Acquisition activity?

We reserve the right to transfer information to a third party in the event of a sale, merger,or other transfer of all or substantially all of the assets of Schoolflo or any of its Corporate Affiliates (as defined herein), or that portion of Schoolflo or any of its Corporate Affiliates to which the service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

What access do our Affiliates have?

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls is controlled by or is under common control with Schoolflo, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Changes to our Privacy Policy?

We may update this Privacy policy from time-to-time to reflect the changes to our privacy practices. If we make any material changes affecting your rights, we will notify you through a notification or a banner on our website. We encourage you to periodically review this page for the latest information on our privacy practices

Contact Us

If you have any questions about this Privacy policy or our overall privacy practices in general, you may contact us using the following information.

Schoolflo

Woodvale Close

Kenya

privacy@schoolflo.com

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.

Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Expeed Software LLC, (100 W Old Wilson Bridge Rd Ste 216,Worthington, Ohio, 43085, United States) that is responsible for your information under this Privacy Policy.

Country: Where Schoolflo or the owners/founders of Schoolflo are based.

Customer: Refers to the company, organization, or person that signs up to use the Schoolflo service to manage the relationships with your consumers or service users.

Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Schoolflo and use the services.

IP address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personnel: Refers to those individuals who are employed by Schoolflo or are under contract to perform a service on behalf of one of the parties.

Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service: Refers to the service provided by Schoolflo as described in the relative terms and on this platform.

Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website: The Schoolflo site, which can be accessed via this URL www.schoolflo.com and all subdomains of schoolflo.com.

You: A person or entity that is registered with Schoolflo to use the Services.